Water Providers that Fall under Regulation of the
North Carolina Utilities Commission

Customers Served

Section 62-3 of the General Statutes of North Carolina provides in part that anyone furnishing water to fifteen (15) or more residential customers for compensation is a public utility, subject to regulation by the North Carolina Utilities Commission. The fifteen (15) residential customers specified by the Statutes applies to the total number of customers served by the person, regardless of whether the person operates more than one system, and regardless of the number of customers served by each separate system. The definition of a public utility also includes anyone furnishing water and/or sewer to non-residential type customers, regardless of number.

Certificate of Public Convenience and Necessity

Section 62-110 of the General Statutes requires in part that a public utility must obtain a franchise (Certificate of Public Convenience and Necessity) from the Utilities Commission. The franchise authorizes the utility to furnish utility services in a specified area. A separate franchise must be obtained for each area not contiguous to a previously franchised area.

Section 62-138 of the General Statutes requires in part that a public utility must file with the Utilities Commission a schedule listing all rates and charges for utility services. The rates and charges are subject to approval by the Commission. Any billing to customers regardless of profit is considered to be operating as a utility.

Rules for Governing the Resale of Water and Sewer Utility Service Provided by an Apartment Complex

Section 62-110 (g) of the General Statutes authorized the Utilities Commission to adopt rules for governing the resale of water and sewer utility service provided to persons who occupy the same contiguous premises. An apartment complex, comprising one or more buildings under common ownership or management, located on property that is not separated by property owned or managed by others is considered to be the same contiguous premises. No provider shall begin reselling water or sewer utility service prior to applying for and receiving a certificate of authority from the Commission and posting a bond in the form and amount required by the Commission.

The rates charged by a provider will be set to generate revenue no greater than the total of: (1) the cost of purchased water and sewer service, (2) the cost of meter reading, and (3) the cost of billing and collection. No more than $2.00 may be added to the cost of purchased water and sewer service as an administrative fee to compensate the provider for meter reading, billing, and collection.

Section 62-138 of the General Statutes requires in part that a public utility must file with the Utilities Commission a schedule listing all rates and charges for utility services. The rates and charges are subject to approval by the Commission. Any billing to customers regardless of profit is considered to be operating as a utility.

It should also be noted that Section 130A-311 through 130A-332, the North Carolina Drinking Water Act, applies to each public water system in the State that sells water to any person. The drinking water rules include, but are not limited to, the topics of water quality monitoring; record-keeping and reporting; inspection of public water systems; and review and approval of design and construction. Apartment complexes that did not fall under the requirements of the Drinking Water Act will be subject to those rules once the owners start charging for service.

Exempted Authorities

By Section 62-3, the term "public utility," shall not include a municipality, an authority organized under the North Carolina Water and Sewer Authorities Act, or nonprofit water membership or consumer owned corporations financed by the Farmers Home Administration, the United States Department of Housing and Urban Development, or any similar or successor federal financing agency, provided, that (I) any such financing administration, department or agency exercise substantial control over and regulation of any such corporation's rates and terms and conditions of service, and (ii) the members or consumer-owners of any such corporation, shall elect the governing board of the corporation. A water or sewer system owned by a homeowners' association that provides water or sewer service only to members or leaseholds of members is not subject to regulation.

Who To Contact

Any party planning to purchase water or sewer utility service from a supplier and then reselling the service to end-users is requested to advise the Public Staff in writing prior to the onset of that service and submit an application to the Chief Clerk of the North Carolina Utilities Commission. Your letter should describe the number of customers planned to be served by you and the rates to be charged, as follows: Mail should be addressed to:

        Chief Clerk,
        North Carolina Utilities Commission
        P.O. Box 29510
        Raleigh, North Carolina  27626-0510

and to the

NC Utilities Commission - Public Staff
4326 Mail Service Center
Raleigh, NC 27699-4326

This page last updated on March 20, 2012 // For comments or questions contact: Webmaster